Last updated: 2026/09/10
Welcome to EduForge ("EduForge", "we", "us", or "our"). EduForge is a company incorporated under the laws of [Country/Region] with its registered address at [Company Registration Address]. These Terms of Service ("Terms") govern your access to and use of our AI-powered training content generation services, including course generation, PPT creation, quiz generation, and AI practice sessions, available at https://eduforge.com (the "Service").
By creating an account, subscribing to any plan, purchasing credits, or otherwise using the Service, you confirm that you: (a) are at least 18 years of age; (b) have read, understood, and agree to be bound by these Terms; (c) agree to our Privacy Policy; and (d) are authorized to enter into this agreement on behalf of yourself or any organization you represent.
EduForge provides an AI-powered enterprise training content generation platform. Our Service enables users to generate course outlines, professional PPT presentations, quizzes, and AI-powered practice coaching sessions automatically using DeepSeek AI technology.
2.1 Service Nature: The Service is a digital intangible product. Service access is provided immediately upon payment confirmation. Due to the immediate delivery nature of digital services, refunds are subject to specific limitations as outlined in Section 7.
2.2 AI Model Dependency: The Service utilizes third-party AI model providers, including DeepSeek AI. Our Service's performance and availability may be affected by these providers' operational status. Significant disruptions will be promptly communicated to users.
3.1 Account Creation: Using the Service requires creating an account with accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
3.2 Account Security:
3.3 Enterprise Accounts: If registering on behalf of a company or organization, you declare that you are authorized to bind that entity to this agreement.
We offer credit-based plans to access the Service. You purchase credits which can be used to generate training content. Current plan details and pricing are available at https://eduforge.com/pricing.
4.1 Credit Validity: Purchased credits are valid for 30 days from the date of purchase. Unused credits expire at the end of this period and cannot be refunded.
4.2 Plan Changes: We reserve the right to modify plan features or introduce new plans at any time. Price changes are governed by Section 5.1.
5.1 Payment Method: All payments are processed securely through our payment provider. You authorize us to charge your payment method for the credits you purchase. Payments are one-time transactions and do not auto-renew.
5.2 Taxes: Unless otherwise stated, prices do not include applicable taxes (including VAT, GST, sales tax, etc.). Where required by applicable law, we will collect and remit such taxes.
5.3 Payment Provider: All payment transactions are processed by Waffo Pancake, our designated payment processor. Your payment card data is handled directly by Waffo Pancake in accordance with their security standards and is not stored on our servers.
6.1 Account Cancellation: You may cancel your account at any time through either:
6.2 Effects of Cancellation:
7.1 General Policy: Due to the immediate delivery and intangible nature of our digital Service, credit purchases are generally non-refundable, except in the following circumstances:
7.2 How to Request a Refund: Send refund requests to refunds@eduforge.com with your account email, transaction ID, and reason for refund. We will confirm within 2 business days and process eligible refunds within 5-10 business days.
7.3 Non-Refundable Items:
If you believe there is a billing error, please contact us at billing@eduforge.com before contacting your bank. We commit to responding within 2 business days and resolving confirmed billing errors within 5 business days.
9.1 Output Content Ownership: Subject to these Terms, AI-generated content ("Output Content") created through your inputs belongs to you. You may use Output Content for any lawful purpose within the scope of Section 10.
9.2 Input Content License: By submitting content to the Service ("Input Content"), you grant EduForge a limited, non-exclusive license solely for the purpose of providing the Service to you. We will not use your Input Content for AI model training without your explicit consent.
9.3 Third-Party AI Model Dependency: The Service uses third-party AI model providers, including DeepSeek AI. Output content may be influenced by these providers' models. We do not guarantee specific output quality and are not responsible for content generated by third-party models.
9.4 AI Output Accuracy: AI-generated content may contain errors or inaccuracies. You are responsible for reviewing and validating all AI-generated training materials before reliance or use.
10.1 Permitted Uses: You may only use the Service for lawful purposes consistent with these Terms, including personal productivity, business automation, and research and development activities.
10.2 Prohibited Uses: You agree not to use the Service to:
10.3 AI Merchant-Specific Prohibitions: In addition to the above prohibitions, given the AI nature of the Service:
Your use of the Service is governed by our Privacy Policy at https://eduforge.com/privacy. Payment card data is processed exclusively by our PCI-DSS-compliant payment processor (Waffo Pancake) and is not stored on our servers. Account data is retained for 90 days after cancellation, then deleted.
12.1 Disclaimer: The Service is provided on an "AS IS" and "AS AVAILABLE" basis without any express or implied warranties, including merchantability, fitness for a particular purpose, or AI output accuracy.
12.2 AI Content Disclaimer: ⚠️ AI-generated content may be inaccurate, incomplete, or outdated. Do not use it for legal, medical, financial, or other professional advice. Always verify with qualified professionals before taking action based on AI content.
12.3 Limitation of Liability: To the maximum extent permitted by applicable law, EduForge shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
These Terms remain in effect during your use of the Service. We may suspend or terminate your account if you materially breach these Terms, engage in fraudulent activity, or when required by law. If we terminate for reasons not caused by your breach, we will prorate-refund any prepaid unused portion. You may delete your account at any time by contacting support@eduforge.com.
These Terms are governed by the laws of [Country/Region]. Before initiating formal proceedings, please contact legal@eduforge.com for informal resolution.
We may update these Terms at any time. Material changes will be communicated at least 14 days in advance via email. Continued use constitutes acceptance of updated Terms. If any provision is found invalid, the remaining provisions remain fully effective.
For questions about these Terms or billing:
Using the Service or checking "I agree" during checkout constitutes your acknowledgment and agreement to these Terms.